Frequently Asked Questions

Yes, all jumpers must have a valid signed waiver before jumping.

Yes, AeroSports grip socks are required for safety and hygiene.

While every child under 18 needs a parent or legal guardian to sign the waiver, children under 12 years old cannot be dropped off without an adult. Please ensure all children understand the rules and regulations of the park before dropping them off to jump.

We have a fully stocked Snack Shack that serve delicious treats!

Weekends are our busiest days. Mondays and Tuesdays are usually less busy than other days.

Aerosports believes that as long as the child can walk, they can jump!

We do sell gift cards! You can purchase a physical gift card in your local Aerosports. You can also purchase a gift card online!

Refunds can take up to 3 - 5 business days to reflect in your bank account.

If your child becomes unwell, we will notify you immediately. We have trained staff on-site to handle minor first-aid needs, and we ask parents to provide emergency contact information during registration.

Yes — please watch our safety video before your visit, and review all the park rules on our Safety Information page. A quick watch keeps everyone safe and jumping!
We have locations all over the globe. You can find your local park using our park locator.
Our trampolines have a 300 pound weight limit.
While jumpers are required to pay general admission, non-jumpers are never charged admission.
Aerosports has a special jumping time, Toddler Time on Saturday morning from 9am- 10am. This is open to jumpers that are 0-5 years old! All ages are welcome at Aerosports, as long as you are able to jump and are walking on your own.
Older kids and teens are challenged by our ninja obstacle course, dunk lanes, and dodgeball. We also have Aerosports Glow every Friday and Saturday* night from 7 to 9PM, jumpers of all ages can jump and play in a dance environment complete with party lights and music! *Call your local park for specific dates
You can find the park rules on our website by clicking here.
We sure do! We offer special group rates for weekdays, and weekends. Call you local park for specific pricing.
We do offer facility rentals. Our trampoline parks boast the perfect facilities for birthday parties, corporate parties, family reunions and more! Contact our group coordinator to schedule your facility rental today!
Prices vary by location. Find your location using our park locator to find pricing and other location-specific information.
We hire 16 years old and older.
At Aerosports Trampoline Park, jumpers get more than just a birthday party. Visit our party booker to learn more about the best birthday experience you can imagine!
You and your guests should arrive 15 minutes early, except for those parties booked at the time the park opens. Those parties will check-in when the doors open.
Parties can be rescheduled for one year from the date of booking without any charges. For cancellations more than 14 days in advance, we will offer a store gift card for the refund amount. However, if the cancellation is made within 14 days, there will be no refund provided.
Little jumpers under 0-5 years old are allowed in most areas of the park, but for their safety, they may be denied access to the main court, dodgeball court and some Ninja Course features. There are plenty of areas in the park where big and little jumpers can be together.
Aerosports allow limited food items to be brought into the park. Please call your local park for specific details.
You are able to book a party during toddler time if all the attendees are 0-5 years old. With the exception of parents and guardians, guests over the age of 5 are not allowed to jump during this dedicated time.
We sure do! Aerosports loves raising funds for a variety of causes and organizations. Your school, troop, team or organization can earn up to 20% of the night’s jump time sales when hosting a fundraising night at one of our trampoline parks. Contact your local park manager to set up your fundraiser today!
Food is allowed in the park with some of our party packages.
Aerosports welcomes jumpers of all ages on the courts. Based on capacity, for safety reasons, we may choose to seperate jumpers by age and size on the courts.
Toddler Time is for jumpers 0-5 years old and their guardians. Every Saturday morning from 9-10am, Little jumpers can use the entire park!
Aerosports Glow is for jumpers 3 years or older.
Aerosports offers a variety of features including, wall-to-wall trampolines, dodgeball, foam pits, ninja courses, battle beams, rock walls, and more! Keep in mind that features do vary by location.
We run monthly promotions so check our your local park on social media to stay up to date on all our deals.

Still have questions? We're happy to help.

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Address

7654 Tecumseh Rd E, Windsor, ON N8T 1E9

Hours

Monday: 10am - 8pm

Tuesday: 10am - 8pm

Wednesday: 10am - 8pm

Thursday: 10am - 8pm

Friday: 10am - 10pm

Saturday: 10am - 10pm

Sunday: 10am - 8pm